Terms and Conditions
Last updated: 19/08/2026
This text is provisional and requires legal review before launch.
1. Trader details
This site is operated by [COMPANY NAME], UIC [UIC], registered office [REGISTERED ADDRESS].
Contact: [EMAIL], [PHONE]. VAT number: —.
2. Scope
These terms govern the relationship between [COMPANY NAME] and consumers purchasing goods through this site.
By placing an order you accept these terms.
3. Prices and payment
All prices are in euro (EUR) and include VAT unless stated otherwise.
Delivery costs are shown separately before you complete your order.
The only accepted payment method is cash on delivery — you pay the courier when your parcel arrives.
4. Delivery
Deliveries are made by Econt and Speedy, to a courier office or to your address.
Delivery normally takes 1 to 3 working days within Bulgaria.
5. Right of withdrawal
You may withdraw from the contract within 14 days of receiving the goods, without giving a reason.
Full details and a withdrawal form are available on the "Right of Withdrawal" page.
6. Legal guarantee
A two-year legal guarantee of conformity applies to all goods under Bulgarian law.
7. Complaints
Complaints may be sent to [EMAIL] and are answered within the statutory period.
8. Governing law and disputes
Bulgarian law applies to matters not covered by these terms.
Disputes may be referred to the Commission for Consumer Protection or to the European Commission online dispute resolution platform.